Volunteer

Pacific Theatre is looking for energetic individuals to Volunteer for our evening performances. In addition to helping out our theatre, you will also get to see some really cool theatre for free! This year we have changed our sign-up system. We are now using Sign-Up Genius!

CLICK HERE TO SIGN UP TODAY

(See detailed instructions below on to use the Sign Up Genius form.)

Volunteer Manual

Please have a look at our volunteer manual. This manual contains a lot of helpful information about volunteering at Pacific Theatre. Download the PDF here.

Volunteer Positions:

Concession – This volunteer position duties include selling concessions, assisting the Front-of-House Manager, handing cash and using our new POS system.

Program – This volunteer position duties include handing out programs, assisting the Front of House Manager and helping patrons to their seats.

Usher – This volunteer position duties include ripping tickets, assisting the Front of House Manager and patrons.

Important things to note:

• Ushers are to arrive 1 hour before show time
• Any usher who arrives 15 minutes after their schedule arrival time will not be needed to usher and if they desire to see the show they will be required to purchase a ticket
• We have a 2 strike rule. If you consistently miss shifts or are late we will ask you not to volunteer in the future
• If you do illegal activity while volunteering, physically, sexually or verbally assault a staff member or patron you will be reported and fired from volunteering
• We ask that you wear black bottoms and a dressy shirt. The dress code is ‘office semi-formal’ if I were to give it a title
• Volunteer will see the show for free, although they may not get to sit together
• Volunteers signed up for concessions must be 19+
• Volunteers for all other shifts must be 15+

Signing Up For Shifts

We use a website called SignUpGenius to manage our volunteers and shifts – you must go through the website to sign up to volunteer with us.

To sign up with SignUpGenius:

1. Click the SignUpGenius link
2. In the Search by Email section, enter in info@pacifictheatre.org and complete the Captcha
3. Select the production you would like to sign up for
4. Check the Sign Up boxes beside the dates and positions that appeal to you
5. Select Submit and Sign Up
6. Enter your name in the Name of Volunteer field
*Note: If you are signing up a group of volunteers for the same night, add the name of the individual you are assigning to that position in the ‘Name of Volunteer’ field.
7. If you already a member of SignUpGenius you may sign into your account by selecting ‘I’m a SignUpGenius member’
8. If you are not a member, you can either choose to sign up without an account by selecting ‘I do not have a SignupGenius account’
9. Fill out your first name, last name, email, and confirm your email
10. If you want to create a SignUpGenius account, select the create account option. If you do not want to sign up for an account do not select that option
11. You can select the option to have a confirmation email sent to you, with an option to have your shift linked to a calendar of you choosing Options are: Outlook, Mac iCal and Google Calendar
12. Fill in your phone number and select what type of number it is
13. Select Yes or No to the question “Do you have Serving It Right?”
14. Select ‘Sign Up Now’, and if you selected so, a confirmation email will be sent to you

To change a SignUp With a Confirmation Email:

1. Open the confirmation email
2. Click the “View Sign Up” Button
3. Click the “I need to change my sign up” button
4. Select the option that applies to you.

- If you created an account when you signed up: click “I signed up as a SignUpGenius member” Enter your email and password, and login. Find the shift you would like to change, and click the pencil icon next to you. Then, under the “Qty” heading, change the number from 1 to 0, and click the “Revise My Sign Up” button. Then, you can select and sign up for the new shift you desire.

- If you signed up without becoming a member: select “I signed up without a SignUpGenius account, and choose the option that you prefer. If you select Option 3, enter your email address, and click “Send Me an Email”. Then, access the email through your personal inbox, and click the “Click Here to Edit” button. This brings up your shift information. You must delete the shift you don’t want before you book your new shift. To do this, click the “Delete” button. Click the “YES-DELETE” button. This sign up was deleted! You can now choose your new shift.

- If someone else signed you up: select “Someone else signed me up on this sign up” and choose the option that you prefer. If you select Option 3, enter your email address, and click “Send Me an Email”. Then, access the email through your personal inbox, and click the “Click Here to Edit” button. This brings up your shift information. You must delete the shift you don’t want before you book your new shift. To do this, click the “Delete” button. Click the “YES-DELETE” button. This sign up was deleted! You can now choose your new shift.

To change a SignUp without a confirmation email:

1. Click the SignUpGenius link http://www.signupgenius.com/findasignup
2. In the Search by Email section, enter in info@pacifictheatre.org and complete the Captcha
3. Select the production you had signed up for
4. Click the “I need to change my sign up” button
5. Select the option that applies to you.

- If you created an account when you signed up: click “I signed up as a SignUpGenius member” Enter your email and password, and login. Find the shift you would like to change, and click the pencil icon next to you. Then, under the “Qty” heading, change the number from 1 to 0, and click the “Revise My Sign Up” button. Then, you can select and sign up for the new shift you desire.

- If you signed up without becoming a member: select “I signed up without a SignUpGenius account, and choose the option that you prefer. If you select Option 3, enter your email address, and click “Send Me an Email”. Then, access the email through your personal inbox, and click the “Click Here to Edit” button. This brings up your shift information. You must delete the shift you don’t want before you book your new shift. To do this, click the “Delete” button. Click the “YES-DELETE” button. This sign up was deleted! You can now choose your new shift.

- If someone else signed you up: select “Someone else signed me up on this sign up” and choose the option that you prefer. If you select Option 3, enter your email address, and click “Send Me an Email”. Then, access the email through your personal inbox, and click the “Click Here to Edit” button. This brings up your shift information. You must delete the shift you don’t want before you book your new shift. To do this, click the “Delete” button. Click the “YES-DELETE” button. This sign up was deleted! You can now choose your new shift.

If you have any questions or concerns please email us at tickets@pacifictheatre.org or give us a call at 604-731-5518.

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